Delivery & Standards

Shipping does not include a tracking number. Tracking will come at an additional cost. Please contact the office prior to your order so we can ensure your package will have a tracking number.

THE FOLLOWING TERMS GOVERN YOUR USE OF THE WEBSITE OPERATED BY THE ALBERTA RESIDENTIAL LANDLORD ASSOCIATION ("ARLA"), LOCATED AT www.albertalandlord.org ("Website"). IT IS IMPORTANT THAT YOU READ THESE TERMS PRIOR TO YOUR USE OF THE WEBSITE. IF YOU DO NOT AGREE TO THE TERMS OF THE SITE, PLEASE DO NOT CONTINUE WITH THE SHOPPING CART ORDER.

ARLA may revise these terms by updating this posting at any time. Use of the Website after an update is posted represents your agreement to these revised terms. You should view this page periodically to review any revised terms.

ARLA may at any time terminate your use of the Website for any or no reason, including a breach of these terms and conditions by you.
Your use of the Website and these terms and conditions shall be governed by the laws of the Province of Alberta and Canada. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply.

The contents of the information on this Website are based on data gathered from a variety of sources. To the maximum extent permitted by law, ARLA provides this Website and its services "as is" and with all faults, and hereby disclaim all other warranties and conditions, either express, implied or statutory, with regard to the Website, and the provision of or failure to provide services. Without limiting the generality of the foregoing, ARLA makes no warranty or representation that the contents of the Website will be accurate or complete, that the use of the Website will be uninterrupted or free of errors, that the Website will be free from computer viruses, or that the communication between the user and the Website will not be intercepted by third parties.

In no event shall ARLA be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in any way related to the use of or inability to use the Website, the provision of or failure to provide services, or otherwise under or in connection with any provision of Website services.
Nothing contained on the Website shall create, nor be deemed to create, any contractual obligation on behalf of ARLA with respect to a user of the Website.

The information contained on the Website is for informational purposes only, and should not be relied upon as advice on legal or financial matters.

Information sent and received over the internet is insecure, and ARLA does not make any representation that such information will not be intercepted by third parties.

In no event shall ARLA, its governing Board of Directors, employees, agents, elected members or related entities be liable for any damage (including direct, indirect or consequential) caused to any user of the Website as the result of the use of the Website, regardless of how such damage is caused. You as the user hereby agree to release ARLA, its governing Board of Directors, employees, agents, elected members or related entitles from any claim arising as a result of your use of the Website.

The content of this site is copyright to the Alberta Residential Landlord Association. No reproduction of its contents is allowed. Landlord Forms may not be copied or reproduced. All Rights Reserved.

None of the information on the Website may be reproduced, republished or re-disseminated in any manner or form without the prior written consent of The Alberta Residential Landlord Association.

© 2026 Alberta Residential Landlord Association. All rights reserved.